Terms & Policies

📄 Store Policies

1. Refund & Return Policy

We accept returns within 7 days of delivery.
 • Items must be unused, in original condition, and with tags/packaging.
 • Customers are responsible for the return shipping fee.
 • Refunds are issued to the original payment method once we receive and inspect the returned item.

To start a return, please contact us (kandrjewellery@gmail.com) with your order number and reason for return. Unauthorized returns will not be accepted.

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2. Shipping Policy
 • We currently offer standard shipping only.
 • Orders are processed within 1–3 business days after payment.
 • Standard delivery typically takes 3–7 business days, depending on your location.
 • We are not responsible for delays caused by carriers or incorrect addresses provided at checkout.

Tracking information will be emailed once your order is shipped.

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3. Privacy Policy

Your privacy is important to us. We only collect the information necessary to process your order and provide customer service.
 • We do not sell, rent, or share your personal information with third parties.
 • Payment details are securely processed through Shopify’s encrypted system.
 • You may request deletion of your data by contacting us at [your email].

By shopping with us, you consent to our collection and use of information as described here.

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4. Terms of Service

By purchasing from our store, you agree to the following:
 • You will provide accurate shipping and contact information.
 • Prices and availability are subject to change without notice.
 • We reserve the right to cancel or refuse any order if fraud or misuse is suspected.
 • Intellectual property (images, product descriptions, logos) on this site belongs to K&R Jewellery and may not be copied without permission.